{"id":5127,"date":"2025-06-04T12:09:16","date_gmt":"2025-06-04T10:09:16","guid":{"rendered":"https:\/\/37v.9ed.mytemp.website\/support\/"},"modified":"2025-08-21T13:56:12","modified_gmt":"2025-08-21T11:56:12","slug":"support","status":"publish","type":"page","link":"https:\/\/www.lucas-elha.de\/en\/services\/support\/","title":{"rendered":"Support"},"content":{"rendered":"

After-Sale Services<\/h2><\/div>

Our after-sales team keeps your systems productive for the long term: Original spare parts \u2013 even for older models \u2013 are delivered to you via express delivery and can be installed immediately upon request. Experienced technicians troubleshoot problems remotely or on-site, while regular maintenance and inspection packages prevent downtimes in the first place. Should something go wrong, transparent and prompt complaint handling ensures that your production is back up and running quickly.<\/p>\n<\/div><\/div><\/div>

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Spare parts service<\/strong><\/h2><\/div>

Our machines are designed for longevity\u2014however, wear and tear can occur. We supply original spare parts quickly and reliably, with installation service upon request. We also provide spare parts for older machine models or carry out technical overhauls.<\/p>\n<\/div>

<\/i><\/i><\/span>Request spare parts<\/span><\/a><\/h4><\/div>
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Spare parts for all HARRY LUCAS machines, suitable ELHATEX lubricants<\/a> for all machines and all necessary information about shipping and customs regulations.<\/p>\n

Phone:<\/strong> +49 (0) 4321-9877- 51
\nFax:<\/strong> +49 (0) 4321-9877- 25<\/p>\n

Fill out the form<\/span><\/a><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Maintenance & Inspection<\/strong><\/h2><\/div>

Regular maintenance ensures the availability of your machines. We offer inspection and maintenance packages as well as preventative measures to prevent breakdowns from occurring in the first place. Our service technicians operate internationally.<\/p>\n<\/div>

Inquire now<\/span><\/a><\/div><\/div><\/div>
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Technical support<\/strong><\/h2><\/div>

Whether remote maintenance, video conferencing, or telephone consultation: Our experienced technical team supports you with disruptions or adjustments \u2013 even internationally. Fast, direct, and solution-oriented.<\/p>\n<\/div>

<\/i><\/i><\/span>Request technical support<\/span><\/a><\/h4><\/div>
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For quick and competent advice, please have the following information ready:<\/strong><\/p>\n

\u30fb Order number \/ Machine number
\n\u30fb Machine model
\n\u30fb Electronic circuit diagram number
\n\u30fb Your telephone number<\/p>\n

Phone:<\/strong> +49 (0) 4321-9877- 0
\nFax:<\/strong> +49 (0) 4321-9877- 11<\/p>\n

Fill out the form<\/span><\/a><\/div>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div>
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Complaints handling<\/strong><\/h2><\/div>

Should something not work as planned, we will ensure that it is resolved quickly and accommodatingly \u2013 transparently, documented and with the aim of regaining your satisfaction.<\/p>\n<\/div>

Inquire now<\/span><\/a><\/div><\/div><\/div><\/div><\/div>

Make a request<\/h2><\/div><\/div><\/div>